good 1111com Privacy Policy

1 Introduction and Scope of Application

This privacy policy ("Policy") applies to the collection, processing, storage, and protection of personal information of users of the good 1111com platform. Any person, registered or unregistered, who uses the good 1111com website, mobile application, or any related services is covered by this policy.

By accessing the good 1111com platform or creating an account, you are considered to have accepted the terms of this policy. This policy is an integral part of good 1111com's Terms and Conditions. Both documents should be read together, as each complements the other.

This policy has been written in Bengali with Bangladeshi users in mind. You can contact our support team for any questions regarding data protection.

2 Information We Collect

good 1111com may collect the following categories of information from users:

2.1 Information Provided Directly

Information you provide during account registration, verification, or when contacting support falls under this category:

Full name and date of birth
Email address and mobile number
National ID card or passport details (for identity verification)
Payment information: bKash, Nagad, Rocket, or bank account details
Support-related messages sent via live chat or email

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

IP address and device type
Browser type, language, and operating system information
Login time, session duration, and navigation patterns
Data obtained through cookies and similar tracking technologies
Geolocation (approximate location, not precise GPS)

2.3 Information Received from Third Parties

Some information may be collected from identity verification services or payment processors — limited strictly to the purpose of those services.

3 Purpose of Using Information

good 1111com uses collected information for the purposes listed below:

Creating, verifying, and managing accounts
Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, and bank transfer
Managing bonuses, rewards, and VIP benefits
Detecting and preventing fraud, money laundering, and other illegal activities
Providing 24/7 live chat and email support
Ensuring technical improvement and security of the platform
Sending promotional messages and updates with your consent
Maintaining compliance with applicable laws and regulations

Your information will not be used for purposes beyond those listed above. If information needs to be used for a new purpose in the future, this policy will be updated and you will be informed.

4 Information Storage and Security

4.1 Retention Period

Your personal information is retained for the duration your account is active and for a further period as required by relevant legal obligations. Even after an account is closed or suspended, some information may be retained in accordance with applicable regulations.

4.2 Security Measures

good 1111com uses industry-standard SSL encryption technology to keep data transfers between servers and browsers secure. The following technical security measures are also in place:

Encrypted database storage
Restricted access controls — only authorised staff can access sensitive data
Regular security audits and vulnerability testing
OTP verification for login security
Real-time monitoring for suspicious activity

However, no data transmission over the internet can be guaranteed to be completely secure. While good 1111com takes every precaution, an absolute guarantee of complete security cannot be given.

5 Sharing Information with Third Parties

good 1111com does not sell your personal information to third parties for commercial purposes. However, information may be shared in a limited way in the following circumstances:

Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant payment service provider.
Identity verification services: Information may be shared with trusted KYC services for account verification.
Game providers: Limited information may be shared with game studios such as Evolution, Pragmatic Play Live, JILI, and PG Soft for technical operations.
Legal obligations: Information may be disclosed to comply with court orders, lawful requests from investigative authorities, or applicable law.
Business restructuring: In the event of a merger, acquisition, or asset transfer, information may be shared with the relevant parties, though privacy protections will be maintained.

Third-party service providers may only use information for the specified purpose — this condition is ensured contractually.

6 Cookies and Tracking Technology

good 1111com uses cookies and similar technologies to improve the user experience and maintain platform functionality.

6.1 Types of Cookies

Essential cookies: Required for maintaining login sessions, preventing fraud, and security — disabling these will cause the platform to not work properly.
Functional cookies: Remember your language preferences, layout, and other personalised settings.
Analytics cookies: Used to understand how users interact with the platform — collect statistical data without revealing identity.

6.2 Cookie Controls

You can control or reject cookies from your browser settings. However, disabling essential cookies may cause some core features of good 1111com to not work correctly.

7 User Rights

As a user of the good 1111com platform, you have the following rights regarding your own information:

Right to access: You can request a copy of the information stored about you.
Right to correction: You can request that incorrect or incomplete information be corrected.
Right to deletion: Under certain conditions you can request that your information be deleted — however, some information may be retained due to legal obligations.
Right to restrict processing: In certain circumstances you can ask that the use of your information be limited.
Right to withdraw consent: You can withdraw consent given for marketing communications at any time.
Right to lodge a complaint: If you have a complaint about data protection, you can notify good 1111com's support team.

Contact our support team to exercise these rights. Requests will be responded to within a reasonable time after receipt.

8 Protection of Minors' Information

The good 1111com platform is for persons aged 21 and above only. No one under the age of 21 may open an account or use any service.

If it comes to our attention that information from a minor has been inadvertently collected, the relevant account will be immediately closed and the information deleted. good 1111com gives the highest priority to the protection of minors in line with its responsible gaming commitment.

9 International Data Transfer

good 1111com's servers and third-party service providers may be located in various countries. As a result, your information may be transferred outside Bangladesh. In such cases:

International standards for data protection are followed.
Adequate protection conditions are ensured in agreements with the receiving parties.
Data transfers are kept to a minimum and only necessary information is sent.

10 Changes to the Policy

good 1111com may change this privacy policy at any time. For significant changes, a notice will be posted on the platform and/or sent to the registered email address. Continued use of good 1111com after changes are made will be considered acceptance of the updated policy.

The current version of the policy will be available on this page before any changes take effect. If you would like a copy of a previous version, contact the support team. Our FAQ page has answers to many questions about this policy.

11 Contact Us

If you have any questions, complaints, or requests to access or delete information regarding this privacy policy, please contact good 1111com's support team:

24/7 Live Chat — support in Bengali and English
Email: [email protected]

The support team is active seven days a week, twenty-four hours a day, and provides assistance in both Bengali and English.